You’ll find answers to many common questions on this page.
If you still need help or can’t find what you’re looking for, feel free to contact us using the form below
Please note: for wildlife incidents always call the Wildcare Helpline 9474 9055 first.
Contact us form
Collection of personal information
The Department of Biodiversity, Conservation and Attractions (DBCA) collects this personal information in order to respond to your enquiry.
If you choose not to provide contact details, please understand that we will be unable to provide a response to you.
If you have any questions about how your personal information will be handled or would like to gain access to your personal information, please contact DBCA at privacy@dbca.wa.gov.au.
Media enquiries
Journalists can contact the DBCA media team on 9219 9999 or media@dbca.wa.gov.au
Please note: this is not a general enquiries line for the public. Our customer service team can be contacted by selecting ‘General enquiries’ from the drop-down list above or by calling 9219 9000 during business hours, Mon-Fri.
Recent DBCA and relevant Ministerial media releases can be viewed at www.dbca.wa.gov.au/news
Commercial filming in areas managed by DBCA
Please visit the following page to apply for a commercial filming permit: https://www.dbca.wa.gov.au/management/nature-based-tourism/commercial-activities/commercial-filming
Complaints
To lodge a formal complaint, please visit the complaints management page.